Cancellation & Refund Policy
All food and beverage products are non-returnable.
Your order can be cancelled upto 30 minutes from the time the order has been placed as after that it moves to ready to dispatch stage. Please reach out to us at firstname.lastname@example.org for further assistance.
Return policy for all other items
At this time, we do not offer returns on our product and hope to introduce this option in the future. However, if you are unhappy with your purchase feel free to email us on email@example.com and we will do our best to help.
Refunds (if applicable)
Once the item you wish to return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, kindly contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at firstname.lastname@example.org
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you receive a defective or damaged product, kindly send us an email at email@example.com and we will assist you with the process.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.